One AI agent. Every messaging channel.
Connect WhatsApp, Facebook Messenger, and Instagram DMs with one click. Brian replies everywhere.
Your customers don't just visit your website. They message you on WhatsApp, Messenger, and Instagram. With Brain Buddy's messaging channel integration, your AI agent handles all of them from one dashboard. Click 'Connect with Facebook', authorise your accounts, and Brian starts replying instantly. Every conversation flows into your unified inbox alongside web chats, with full AI intelligence, lead capture, and handoff to your team when needed.
Why this matters for your business
One-click connection
No API keys, no tokens, no developer setup. Click 'Connect with Facebook', select your page, and you're live. The OAuth flow handles everything automatically.
Unified inbox
WhatsApp, Messenger, Instagram, and web conversations all appear in one inbox. Each conversation has a channel badge so your team knows where it came from.
Same AI, every channel
Brian uses the same knowledge base, personality, and Self-Learning Engine improvements across all channels. Consistent answers everywhere.
Automatic handoff works everywhere
When a WhatsApp or Instagram visitor needs a human, your team gets notified and can reply from the same Live Chat dashboard. No switching between apps.
How it works
Go to your chatbot config and open the Messaging Channels tab
Click 'Connect with Facebook' on the channel you want (WhatsApp, Messenger, or Instagram)
Log in with Facebook and select your Page or WhatsApp Business account
Brain Buddy automatically configures webhooks, access tokens, and subscriptions
Brian starts replying to messages on that channel immediately
All conversations appear in your Conversations inbox with channel badges
Who this is for
Businesses that receive enquiries on WhatsApp, Messenger, or Instagram
Service businesses in trades, health, hospitality, and professional services
Teams that want one dashboard for all customer conversations across channels
Businesses in regions where WhatsApp is the primary communication channel
Combined with the Self-Learning Engine™
WhatsApp, Messenger & Instagram gets even more powerful when paired with Brian's Self-Learning Engine. He analyses how visitors interact with this feature and automatically optimises his approach over time.
Learn about the Self-Learning EngineTry WhatsApp, Messenger & Instagram for free.
14-day trial. No credit card. Brian is ready when you are.
Australian made. Built for businesses worldwide.