Blog & Resources

Tips, strategies, and guides to help you capture more leads with AI chatbots.

💬How-To
features

Connect Brian to Messenger, WhatsApp & Instagram DMs

Your customers are already on Messenger, WhatsApp and Instagram, so your AI chatbot should be there too. This guide walks you through connecting Brian to all three platforms, step by step.

9 min readintegrations, whatsapp
🎨How-To
getting-started

How to Customise Brian's Appearance in Brain Buddy

Your AI chatbot is often the first thing customers interact with on your website, so it should look and feel like it belongs there. This guide walks you through every appearance setting available in Brain Buddy AI Studio, from colours and avatars to chat bubble position and welcome messages.

9 min readcustomisation, appearance
🧠Article
features

What Is Brain Buddy's Self-Learning Engine?

Most AI chatbots stay exactly as smart as the day you set them up. Brain Buddy's Self-Learning Engine changes that by reviewing every conversation nightly and making automatic improvements, no technical work required.

9 min readself-learning engine, AI chatbot
🧪How-To
features

A/B Test Your AI Chatbot to Maximise Conversions

Not sure if your chatbot's opening message is winning customers or losing them? Brain Buddy AI's built-in split testing lets you run proper A/B tests on your welcome messages, CTAs, and quick chips so every conversation works harder for your business.

10 min reada/b testing, conversion optimisation
How-To
getting-started

Complete Guide to 60-Second Chatbot Setup in 2024

Getting your AI chatbot live doesn't have to take days or require a developer. This guide walks you through every step to get Brian up and running on your website in under 60 seconds.

9 min readsetup, getting started
🏡Use Case
industry

AI Chatbot Lead Qualification for Real Estate Agents

Missing after-hours property enquiries is costing your real estate agency real listings and real money. Here's how Australian agents are using AI chatbots to pre-qualify leads, book appraisals, and stay competitive without hiring more staff.

10 min readreal estate, lead qualification
🎯Article
strategy

Capture More Website Leads Without Changing a Page

Most website visitors leave without making contact, and for small businesses, that's revenue walking out the door. Find out how an AI chatbot like Brian captures those visitors and turns silent browsers into booked appointments and warm leads.

9 min readlead generation, website conversion
🤖Article
comparison

Brain Buddy AI vs Tidio: Best Chatbot for Aussie SMBs

Choosing the right chatbot platform can make or break your customer service experience, but not every tool is built with Australian small businesses in mind. This detailed comparison of Brain Buddy AI and Tidio breaks down features, pricing, and setup time so you can make a confident, informed decision.

10 min readchatbot comparison, Tidio alternative
Use Case
industry

5 Ways Cafes Use AI Chatbots to Fill More Tables

Australian cafes and restaurants are discovering that an AI chatbot handles the repetitive front-of-house questions that eat into staff time, so the team can focus on the guests already in the room. Here are five practical ways venues are using Brain Buddy AI Studio to seat more covers and keep customers happy.

9 min readcafes, restaurants

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