Your AI front desk. Always available, always helpful.
Handle appointment bookings, answer patient questions, and triage enquiries 24/7 without adding staff.
Sound familiar?
These problems cost you customers every week
Reception overwhelmed with calls during busy periods
Patients can't book outside business hours
Repetitive questions about services, pricing, and health funds
Lost patients who call and get voicemail
How Brian helps
Appointment booking
Patients book directly through the Calendly popup without calling. Available 24/7.
New patient enquiries
Brian explains your services, accepted health funds, and what to expect on the first visit.
Emergency dental triage
Brian asks the right questions to assess urgency and directs patients to the appropriate action.
Treatment info
Detailed responses about common treatments, recovery times, and pricing ranges.
The after-hours problem every dental practice faces
Your practice closes at 5pm. Your patients google "dentist near me" at 8pm. By the time your receptionist calls back the next morning, that patient has already booked somewhere else. Brain Buddy bridges that gap. Brian sits on your practice website around the clock and handles new patient intake, emergency dental triage, treatment information on demand, and multi-language support for diverse communities.
How the Self-Learning Engine works for dental practices
Every night, the Self-Learning Engine reviews Brian's conversations and identifies treatment questions that came up frequently, tracks which responses led to bookings vs drop-offs, adjusts Brian's conversation flow to improve appointment conversion, and flags any conversations where patients expressed frustration. After the first month, Brian understands your practice's most common patient questions better than a new receptionist would.
Live preview
What your visitors will see
Default agent name is Brian. You can rename it to match your business.
Brian
Dentists & Health Clinics
Gets smarter every day with the Self-Learning Engine™
Your dentists & health clinicschatbot analyses its own conversations overnight. It learns what questions customers ask, identifies missed opportunities, and improves its responses automatically. Every morning, it's better than yesterday.
The numbers
Trusted by Australian dentists businesses
Brain Buddy is built in Sydney for Australian businesses. Brian understands Australian English, local suburbs, and the way Aussie customers communicate.
Dental practices using online booking tools report up to 40% fewer no-shows
Patients are 3x more likely to book when they can engage digitally outside business hours
The average dental receptionist spends 2+ hours per day answering repetitive phone enquiries
Frequently asked questions
Can the chatbot book dental appointments?
Yes. Brian integrates with Calendly and other booking systems to offer real-time appointment slots to patients. Patients can select a date and time that works for them directly through the chat. Your reception team sees the booking appear in your calendar without lifting a finger.
Does it handle emergency dental enquiries?
Brian assesses urgency by asking about symptoms. Genuine emergencies (trauma, severe swelling, uncontrolled bleeding) are flagged immediately with your after-hours contact details. Non-urgent pain enquiries are captured for next-business-day callback.
Can it answer questions about specific dental treatments?
Absolutely. During setup, Brain Buddy scans your website and learns about the treatments you offer. You can add extra detail for specific procedures, including pricing ranges, recovery information, and preparation instructions. Brian delivers this information conversationally when patients ask.
Is patient data kept secure and private?
Brain Buddy does not store patient health records. Conversations are encrypted in transit and at rest. We do not share data with third parties. Brain Buddy is designed as a lead capture and information tool, not a clinical records system.
Does it work with my practice management software?
Brian integrates with Calendly, Google Sheets, and via webhooks or Zapier with most practice management systems including Dentally, Exact, and D4W. If your system supports Zapier or has an API, Brian can connect to it.
Can the dental chatbot handle multiple languages?
Yes. Brian supports over 50 languages and automatically detects the visitor's preferred language. This is particularly useful for practices in diverse communities where patients may be more comfortable enquiring in their first language.
How quickly can I get Brian on my dental practice website?
60 seconds. Brain Buddy scans your website, learns your services and practice details, and deploys the chat widget. You can customise the widget colours, welcome message, and conversation flow from your dashboard.
Get your dentists & health clinics chatbot live in 60 seconds.
Scan your website, deploy instantly, and let the Self-Learning Engine\u2122 handle the rest.
Australian made. Built for businesses worldwide.