Leads captured in conversation. Never in a form.
Brian asks for name, then email, then phone. One at a time. Woven naturally into the chat. No forms. No friction. More leads.
Traditional contact forms convert at 2–4%. Conversational lead capture converts at 15–25%. The difference? Nobody likes filling out forms, but everyone is happy to share their details in a helpful conversation. Brian asks for the visitor's name first. Once rapport is built, he asks for their email. If relevant, he asks for a phone number. Each request is natural, contextual, and timed to the conversation. Not a form. Not an interruption. Just a chat that happens to capture everything you need.
Why this matters for your business
3–5x higher capture rate than forms
Contact forms feel like work. Conversational capture feels like chatting. Visitors share their details willingly because Brian has already been helpful.
One field at a time
Brian never asks for name, email, and phone all at once. He asks one at a time, woven naturally into the conversation. This reduces friction to near zero.
Contextual timing
Brian doesn't ask for details upfront. He waits until the visitor has asked a question and received value. The ask comes after the help, not before.
Automatic CRM sync
Captured leads flow to Google Sheets in real time, or to any CRM via webhooks. Your team gets a name, email, phone, source page, and conversation summary.
How it works
A visitor lands on your website and starts chatting with Brian
Brian answers their question helpfully (pricing, services, availability, etc.)
After providing value, Brian naturally asks for their name
The conversation continues. Brian then asks for their email so you can follow up
If relevant, Brian asks for a phone number for a callback
The complete lead (name, email, phone, conversation summary) syncs to your dashboard and CRM
Who this is for
Businesses whose contact forms get ignored (most of them)
Service businesses where every lead is worth $100–$10,000+ in revenue
Anyone who wants more leads from the same website traffic without spending more on ads
Combined with the Self-Learning Engine™
Conversational Lead Capturegets even more powerful when paired with Brian's Self-Learning Engine. He analyses how visitors interact with this feature and automatically optimises his approach over time.
Learn about the Self-Learning EngineFrequently asked questions
How is this different from a contact form?
A contact form asks for everything upfront: name, email, phone, message. Most visitors abandon it. Conversational lead capture collects details one at a time during a helpful chat. The visitor has already received value before Brian asks for anything. Conversion rates are typically 3–5x higher.
Can I control when Brian asks for contact details?
Yes. You can configure the lead capture behaviour from your dashboard: when Brian asks (after first response, after intent detected, or custom trigger), what fields to collect, and whether phone is optional.
Where do captured leads go?
Leads appear in your Brain Buddy dashboard with full conversation history. They also sync to Google Sheets in real time (on Pro plans) and can be pushed to any CRM via webhooks.
Does it feel spammy or pushy?
No. Brian asks naturally and contextually. If a visitor declines to share their email, Brian continues helping without pushing. The goal is to be helpful first, capture details second.
What data does Brain Buddy capture per lead?
Name, email, phone (optional), source page URL, conversation summary, sentiment score, timestamp, and the full conversation transcript. Everything your sales team needs for a warm follow-up.
Try Conversational Lead Capture for free.
14-day trial. No credit card. Brian is ready when you are.
Australian made. Built for businesses worldwide.