Your AI receptionist. Books clients while your hands are full.
Handle bookings, service questions, and new client enquiries 24/7 without extra staff.
Sound familiar?
Can't answer calls during appointments
New clients want instant booking confirmation, not a callback tomorrow
Staff spend hours answering the same questions about pricing and services
Evening and weekend browsing turns into lost bookings because nobody's there to respond
How Brian helps
Online booking
Brian starts a conversation, asks what service they're after, and books through Calendly. New clients are captured before they click away.
Service and pricing questions
Brian answers questions using the service menu and pricing from your website, freeing your reception team.
New client intake
Brian asks about hair/skin type, allergies, previous treatments, and goals. Your stylist walks into the appointment with context.
Upsell suggestions
When a client books a cut and colour, Brian can mention add-on treatments. This drives average ticket value without pressure.
Why salons lose bookings online
You're mid-colour application and the phone rings. Then rings again. Your receptionist is already on another call. Three potential bookings go to voicemail. One of them books with the salon down the road instead. Brain Buddy puts an AI receptionist on your salon website that handles bookings, answers service questions, and captures new client enquiries 24/7.
How the Self-Learning Engine works for salons
The Self-Learning Engine analyses Brian's conversations nightly and identifies your most-enquired services so you can promote them, tracks which conversation flows lead to confirmed bookings, spots questions Brian couldn't answer (prompting you to add service details), and monitors peak enquiry times so you know when potential clients are browsing.
What your visitors will see
Default agent name is Brian. You can rename it to match your business.
Brian
Beauty Salons & Spas
Gets smarter every day with the Self-Learning Engine™
Your beauty salons & spaschatbot analyses its own conversations overnight. It learns what questions customers ask, identifies missed opportunities, and improves its responses automatically. Every morning, it's better than yesterday.
Trusted by Australian beauty businesses
Brain Buddy is built in Sydney for Australian businesses. Brian understands Australian English, local suburbs, and the way Aussie customers communicate.
Salons using AI booking assistants report 25–40% more online bookings
85% of salon clients prefer to book online rather than calling
The average salon saves 4+ hours per week on phone-based booking admin
Frequently asked questions
Can the chatbot book salon appointments?
Yes. Brian captures the service, preferred date/time, and client details, then books through Calendly or sends the request to your salon software via Zapier. Clients get instant confirmation.
Does it know our service menu and pricing?
Brian scans your website during setup and learns your full service menu, including descriptions and pricing. You can update or add services at any time from your dashboard.
Can it handle new client intake?
Absolutely. Brian can ask first-time visitors about their hair/skin type, allergies, previous treatments, and goals. Your stylist or therapist gets context before the appointment starts.
Does it suggest add-ons and upsells?
Yes. You configure which add-on suggestions Brian makes for each service type. This increases average ticket value without putting pressure on your front desk staff.
Will it work with my salon booking software?
Brian integrates with Calendly and Google Sheets natively. For salon-specific platforms like Fresha, Timely, Shortcuts, and Kitomba, Brian connects through Zapier or webhooks.
Can it handle cancellations and rescheduling?
Brian captures cancellation and rescheduling requests and suggests alternative times. This helps reduce no-shows and keeps your calendar optimised.
What does it cost for a salon?
Plans start at $49 AUD per month. Most single-location salons use the Starter plan. Multi-location businesses or franchises typically use Pro ($149/mo) or Business ($299/mo). All plans include a 14-day free trial.
Get your beauty salons & spas chatbot live in 60 seconds.
Scan your website, deploy instantly, and let the Self-Learning Engine\u2122 handle the rest.
Australian made. Built for businesses worldwide.